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Business Skills Course Catalog (BUSINESS STRATEGY and OPERATIONS - ALL)

NOTE: Click a role category below to go to the skill optimization solution bundle.
PROFESSIONAL EFFECTIVENESS  
  Communication Curriculum  
  How to Write an Effective Internal Business Case  
  Preparing a Business Case comm_01_a01_bs_enus 2.50 3.50 2.50
  Writing a Business Case comm_01_a02_bs_enus 2.50 3.00 2.50
  Presenting Your Case comm_01_a03_bs_enus 2.50 2.50 2.50
  Preparing an Effective Internal Business Case Simulation COMM001A 0.50
  Business Interpersonal Communication Skills  
  Interpersonal Communications: The Process comm_02_a01_bs_enus 3.00 2.00 3.00
  The Mechanics of Communicating Effectively comm_02_a02_bs_enus 3.00 2.00 3.00
  Workplace Communication Skills comm_02_a03_bs_enus 3.00 3.50 3.00
  Communicating for Results comm_02_a04_bs_enus 3.50 4.00 3.50
  Leadership Communication Skills comm_02_a05_bs_enus 3.50 4.50 3.50
  Resolving Conflict with Communication Skills comm_02_a06_bs_enus 3.00 4.50 3.00
  Communicating for Contacts comm_02_a07_bs_enus 3.00 3.00 3.00
  Business Interpersonal Communication Skills Simulation COMM002A 0.50
  Team Interpersonal Communication Skills Simulation COMM002B 0.50
  Effective Listening  
  Listening Basics comm_03_a01_bs_enus 2.00 1.00 1.00
  Listening to Comprehend comm_03_a02_bs_enus 4.00 1.50 4.00
  Higher Purpose Listening comm_03_a03_bs_enus 1.50 1.00 1.50
  Enhancing Listening Skills comm_03_a04_bs_enus 2.00 2.00 2.00
  Effective Listening Simulation COMM003A 0.50
  Working with and Managing Difficult People  
  Difficult People in the Workplace Environment comm_04_a01_bs_enus 3.00 1.00 3.00
  How to Work with Aggressive People comm_04_a02_bs_enus 3.00 1.00 3.00
  How to Work with Negative People and Procrastinators comm_04_a03_bs_enus 3.00 1.00 3.00
  How to Work with Arrogant and Duplicitous People comm_04_a04_bs_enus 2.00 1.00 2.00
  Working with and Managing Difficult People Simulation COMM004A 0.50
  Effective Communication with Difficult Coworkers Simulation COMM004B 0.50
  Giving Successful Presentations  
  Presenting Successfully comm_05_a01_bs_enus 3.00 2.50 3.00
  Delivering the Message comm_05_a02_bs_enus 3.00 3.50 3.00
  Available Presentation Resources comm_05_a03_bs_enus 3.50 3.50 3.50
  Giving Successful Presentations Simulation COMM005A 0.50
  The Effective Business Meeting  
  Planning an Effective Business Meeting comm_06_a01_bs_enus 2.50 1.00 2.50
  Leading an Effective Business Meeting comm_06_a02_bs_enus 2.50 2.50 2.50
  Participating Effectively in a Business Meeting comm_06_a03_bs_enus 2.50 1.00 2.50
  The Effective Business Meeting Simulation COMM006A 0.50
  Conflict in the Workplace  
  Perspectives on Conflict in the Workplace comm_07_a01_bs_enus 3.50 3.50 3.50
  Handling Conflict comm_07_a02_bs_enus 3.50 3.50 3.50
  Managing Organization Conflict comm_07_a03_bs_enus 3.50 4.50 3.50
  Conflict in the Workplace Simulation COMM007A 0.50
  Managing Workplace Conflict Simulation COMM007B 0.50
  Getting the Results You Want: Negotiating to Win  
  Crafting Deals comm_08_a01_bs_enus 2.50 2.50 2.50
  Connecting and Communicating comm_08_a02_bs_enus 2.00 2.50 2.00
  The Process of Negotiation comm_08_a03_bs_enus 2.00 2.50 2.00
  The Dynamics of Interacting comm_08_a04_bs_enus 2.00 2.50 2.00
  Negotiating Inclusively comm_08_a05_bs_enus 2.00 2.00 2.00
  What to Do When the Going Gets Tough comm_08_a06_bs_enus 2.00 1.50 2.00
  Mastering Negotiation comm_08_a07_bs_enus 1.50 1.50 1.50
  Winning Negotiation Simulation COMM008A 0.50
  Emotional Intelligence at Work  
  Defining Emotional Intelligence comm_09_a01_bs_enus 2.00 2.50 2.00
  Emotional Intelligence in the Workplace comm_09_a02_bs_enus 1.50 1.50 1.50
  Emotional Intelligence and Teamwork comm_09_a03_bs_enus 2.00 1.50 2.00
  Increasing Emotional Intelligence comm_09_a04_bs_enus 2.00 2.00 2.00
  Emotionally Intelligent Leadership comm_09_a05_bs_enus 2.00 1.50 2.00
  Emotional Intelligence at Work Simulation COMM009A 0.50
  Communicating Assertively  
  Asserting Yourself Professionally comm_10_a01_bs_enus 2.50 2.50 2.50
  Assertiveness from Inside to Outside comm_10_a02_bs_enus 2.50 1.50 2.50
  Communicating Assertively Simulation COMM010A 0.50
  Professionalism and Business Etiquette  
  Standard Business Etiquette comm_11_a01_bs_enus 2.50 1.00 2.50
  Communication Business Etiquette comm_11_a02_bs_enus 2.50 1.00 2.50
  Etiquette at the Business Meeting comm_11_a03_bs_enus 3.00 1.50 3.00
  Business Etiquette for Supervisors comm_11_a04_bs_enus 2.50 3.00 2.50
  Professionalism and Business Etiquette Simulation COMM011A 0.50
  Building Improved Work Relationships  
  Effective Interfunctional Relationships comm_12_a01_bs_enus 2.50 2.00 2.50
  Effective Intercultural Relationships comm_12_a02_bs_enus 2.00 2.00 2.00
  Effective Intergender Relationships comm_12_a03_bs_enus 2.00 2.50 2.00
  Effective Relationships with Customers comm_12_a04_bs_enus 2.00 2.00 2.00
  Effective Relationships with Business Partners comm_12_a05_bs_enus 3.00 2.00 3.00
  Building Improved Work Relationships Simulation COMM012A 0.50
  Obtaining Results without Authority  
  Getting Results by Building Relationships comm_13_a01_bs_enus 2.00 1.50 2.00
  Results and Teamwork without Authority comm_13_a02_bs_enus 2.50 2.50 2.50
  Leading without Authority comm_13_a03_bs_enus 3.00 3.00 3.00
  Creating Change, Gaining Allies comm_13_a04_bs_enus 2.50 2.00 2.50
  Communicating to Get Results comm_13_a05_bs_enus 2.50 2.00 2.50
  Obtaining Results from the Boss comm_13_a06_bs_enus 3.00 2.00 3.00
  Getting Results with No Authority Simulation COMM013A 0.50
  Business Writing Essentials  
  Writing with Intention COMM0011 4.00 1.50 4.00
  Avoiding Errors in Usage and Punctuation COMM0012 4.50 1.50 4.50
  Avoiding Grammatical Errors in Business Writing COMM0013 4.50 2.00 4.50
  Crisp Composition COMM0014 4.50 3.50 4.50
  Writing to Reach the Audience COMM0015 3.00 3.50 3.00
  Getting the Most from Business Documents COMM0016 4.00 3.00 4.00
  The Writing Process COMM0017 5.00 3.50 5.00
  Business Writing Essentials BLTCO001 5.00
  Business Writing Essentials Using Microsoft Word BLTCO001A 5.00
  Final Exam: Business Writing Essentials FE0011_eng 5.00
  International Communications  
  The Impact of Culture on Communication COMM0021 2.50 2.50
  The Art of Global Communication COMM0022 3.50 3.50
  Improving Your Cross-cultural Communications COMM0023 3.00 3.00
  International Communications Simulation COMM0020 0.50
  Cross-cultural Communications Simulation COMM002S 0.50
  Emotional Intelligence in the Workplace  
  What Is Emotional Intelligence? Replaced COMM0141 2.50 2.50 2.50
  Emotional Intelligence at Work: Replaced COMM0142 2.50 1.50 2.50
  Teamwork and Emotional Intelligence: Replaced COMM0143 2.50 1.50 2.50
  Increasing Your Emotional Intelligence: Replaced COMM0144 2.50 2.00 2.50
  The Emotionally Intelligent Leader: Replaced COMM0145 2.50 1.50 2.50
  Emotional Intelligence in the Workplace Simulation: Replaced COMM0140 0.50
  Assertive Communication  
  Professional Assertiveness: Replaced COMM0171 3.00 2.50 3.00
  Assertiveness from the Inside Out: Replaced COMM0172 3.00 1.50 3.00
  Assertive Communication Simulation: Replaced COMM0170 0.50
  Business Etiquette and Professionalism  
  Everyday Business Etiquette: Replaced COMM0181 3.00 1.00 3.00
  Communication Etiquette: Replaced COMM0182 2.50 1.00 2.50
  Etiquette and the Business Meeting: Replaced COMM0183 2.50 1.50 2.50
  Etiquette for Supervisors: Replaced COMM0184 3.00 3.00 3.00
  Business Etiquette and Professionalism Simulation: Replaced COMM0180 0.50
  Building Better Work Relationships  
  Building Effective Interfunctional Relationships: Replaced COMM0191 2.50 2.00 2.50
  Building Effective Intercultural Relationships: Replaced COMM0192 3.00 2.00 3.00
  Building Effective Intergender Relationships: Replaced COMM0193 2.50 2.50 2.50
  Working Effectively with Customers: Replaced COMM0194 2.50 2.00 2.50
  Working Effectively with Business Partners: Replaced COMM0195 3.00 2.00 3.00
  Building Better Work Relationships Simulation: Replaced COMM0190 0.50
  Business Grammar Essentials  
  Foundations of Grammar COMM0201 2.50 2.50 2.50
  Sentence Construction COMM0202 2.00 2.00 2.00
  Understanding Writing Mechanics COMM0203 2.00 1.50 2.00
  Punctuating with Skill COMM0204 2.00 4.00 2.00
  Email Essentials  
  Essentials of Electronic Communication COMM0231 1.50 1.50 1.50
  Optimizing Email at Work COMM0232 2.00 2.00 2.00
  E-mail and Organizational Communication COMM0233 2.50 3.00 2.50
  E-mail as a Marketing Tool COMM0234 2.00 2.50 2.00
  E-mail Essentials using Microsoft Outlook BLTCO023 2.00
  Delivering Successful Presentations  
  Presenting to Succeed: Replaced COMM0301 4.50 2.50 4.50
  Delivering Your Message: Replaced COMM0302 4.50 3.50 4.50
  Presentation Resources Available to You: Replaced COMM0303 5.00 3.50 5.00
  Delivering Successful Presentations Simulation: Replaced COMM0300 0.50
  Presentation Skills Blended Learning Toolkit BLTCO030 0.50
  Combining Presentation Skills with MS PowerPoint BLTCO030A 0.50
  Telephone Skills For Business Professionals  
  Effective Telephone Techniques COMM0411 5.00 2.50 5.00
  Making Telephone Calls Count COMM0412 3.50 4.00 3.50
  Telephone Skills for Business Professionals Simulation COMM0410 0.50
  Getting Results Without Authority  
  Building Relationships to Get Results: Replaced COMM0511 2.50 1.50 2.50
  Teamwork and Results without Authority: Replaced COMM0512 2.50 2.50 2.50
  Leadership without Authority: Replaced COMM0513 3.00 3.00 3.00
  Gaining Allies, Creating Change: Replaced COMM0514 3.00 2.00 3.00
  Getting Results through Communication: Replaced COMM0515 3.00 2.00 3.00
  Getting Results from the Boss: Replaced COMM0516 3.00 2.00 3.00
  Getting Results without Authority Simulation: Replaced COMM0510 0.50
  Effective Use of Feedback for Business  
  An Essential Guide to Giving Feedback COMM0521 2.50 1.50 2.50
  Coping with Criticism and Feedback COMM0522 5.00 2.50 5.00
  Giving Feedback to Colleagues COMM0523 4.50 2.00 4.50
  Team Feedback: A guide COMM0524 4.00 2.50 4.00
  Giving Feedback: A Manager's Guide COMM0525 4.00 2.50 4.00
  Effective Feedback for Employees and Colleagues Simulation COMM0520 0.50
  Effective Use of Feedback for Teams Simulation COMM052S 0.50
  Anger Management in The Workplace  
  Experiencing Anger COMM0701 5.00 2.50 5.00
  Managing Your Anger COMM0702 5.50 2.00 5.50
  Managing Anger in the Workplace Simulation COMM0700 0.50
PROFESSIONAL EFFECTIVENESS  
  Foundation Skills Curriculum  
  Basic Business Math Skills  
  Whole Numbers, Fractions, and Equations FNDT0101 4.00 3.00
  Decimals and Percents FNDT0102 2.00
  Ratios, Averages and Graphs FNDT0103 2.00
PROFESSIONAL EFFECTIVENESS  
  Personal Development Curriculum  
  Take Control of Your Time by Working More Effectively  
  Your Time and You pd_01_a01_bs_enus 3.00 3.50 3.00
  Techniques for Improved Time Management pd_01_a02_bs_enus 2.50 1.50 2.50
  Developing Excellent Time Management Habits pd_01_a03_bs_enus 3.50 1.50 3.50
  Taking Control of Your Time Simulation PD001A 0.50
  Business Ethics  
  Making Decisions Ethically pd_02_a01_bs_enus 2.50 3.00
  Business Ethics for Managers pd_02_a02_bs_enus 1.50 1.50
  Understanding Organizational Ethics pd_02_a03_bs_enus 3.00 3.00
  Social Responsibility in Corporations pd_02_a04_bs_enus 3.00 2.50
  Business Ethics Simulation PD002A 0.50
  Handling Organizational Change  
  Views on Organizational Change pd_03_a01_bs_enus 2.50 2.50
  Preparing for Change pd_03_a02_bs_enus 3.00 2.50
  Communication during Organizational Change pd_03_a03_bs_enus 3.50 2.50
  Handling Organizational Change Simulation PD003A 0.50
  Decision-making and Problem-solving for Business  
  The Fundamentals of Effective Thinking pd_04_a01_bs_enus 3.00 2.00 3.00
  Problem Framing pd_04_a02_bs_enus 3.00 2.00 3.00
  Problem Solving: Generating Alternatives pd_04_a03_bs_enus 2.00 1.50 2.00
  Making Decisions Dynamically pd_04_a04_bs_enus 2.50 2.00 2.50
  Decision Making: Implementation and Evaluation pd_04_a05_bs_enus 2.50 2.00 2.50
  Group Problem Solving and Decision Making pd_04_a06_bs_enus 2.50 2.00 2.50
  Effective Thinking and Creative Problem Solving Simulation PD004A 0.50
  Rational Decision-making and Problem Solving Simulation PD004B 0.50
  Doing Business Professionally  
  Working for Your Inner Boss: Personal Accountability pd_05_a01_bs_enus 2.00 2.50
  Managing from Within: Self-empowerment pd_05_a02_bs_enus 2.00 2.50
  Goals and Setting Goals pd_05_a03_bs_enus 2.00 2.50
  Creating a Positive Attitude pd_05_a04_bs_enus 2.00 2.00
  Pursuing Successful Lifelong Learning pd_05_a05_bs_enus 2.00 3.00
  Doing Business Professionally Simulation PD005A 0.50
  Creativity and Innovation in the Workplace  
  The Foundations of Creativity and Innovation PD0031 4.50 1.50
  Generating Creative and Innovative Ideas PD0032 3.50 2.00
  Evaluating Creative and Innovative Ideas PD0033 3.50 1.00
  Implementing Creative and Innovative Ideas PD0034 5.00 2.50
  Creativity and Innovation in the Workplace Simulation PD0030 0.50
  Creativity and Innovation in the Workplace BLTPD003 0.50
  Fast-tracking Your Career  
  Get Your Career on the Fast Track PD0131 2.50 2.50
  Basic Business Skills to Get You on the Fast Track PD0132 2.50 1.50
  Communication Skills to Fast-track Your Career PD0133 2.50 1.50
  Interpersonal Skills on the Fast Track PD0134 2.50 1.50
  The Boss Factor PD0135 3.00 1.50
  Improving Your Image PD0136 3.00 2.50
  Fast-Tracking Your Career Simulation PD0130 0.50
  Working More Effectively - Taking Control of Your Time  
  You and Your Time: Replaced PD0151 5.00 3.50
  Techniques for Better Time Management: Replaced PD0152 5.00 1.50
  Developing Good Time Management Habits: Replaced PD0153 4.50 1.50
  Working More Effectively Simulation: Replaced PD0150 0.50
  Time Management Blended Learning Toolkit BLTPD015 0.50
  Taking Control of Your Time Using Microsoft Outlook BLTPD015A 0.50
  Ethics in Business  
  Ethical Decision Making: Replaced PD0171 3.50
  Managerial Business Ethics: Replaced PD0172 2.50
  Organizational Ethics: Replaced PD0173 3.50
  Corporate Social Responsibility: Replaced PD0174 3.00
  Ethics in Business Simulation: Replaced PD0170 0.50
  Ethics in Business BLTPD017 0.50
  Living a Balanced Life  
  Finding Your Life Balance PD0181 4.50 4.00
  Success Over Stress PD0182 4.50 2.50
  Strategies for Better Balance PD0183 5.00 2.00 5.00
  Living a Balanced Life Simulation PD0180 0.50
  Living a Balanced Life BLTPD018 0.50
  Dealing with Organizational Change  
  Perspectives on Organizational Change: Replaced PD0191 3.00 2.50
  Being Prepared for Change: Replaced PD0192 3.50 2.50
  Communicating during Organizational Change: Replaced PD0193 3.50
  Dealing with Organizational Change Simulation: Replaced PD0190 0.50
  Dealing with Organizational Change Blended Learning Toolkit BLTPD019 0.50
  Problem-solving and Decision-making for Business  
  Foundations of Effective Thinking: Replaced PD0231 3.50 2.00 3.50
  Framing the Problem: Replaced PD0232 3.00 2.00 3.00
  Generating Alternatives in Problem Solving: Replaced PD0233 2.50 1.50 2.50
  Dynamic Decision Making: Replaced PD0234 2.50 2.00 2.50
  Implementing and Evaluating a Decision: Replaced PD0235 3.00 2.00 3.00
  Problem Solving and Decision Making in Groups: Replaced PD0236 2.50 2.00 2.50
  Business Professionalism Simulation: Replaced PD0230 0.50
  Rational Problem Solving and Decision-making Simulation: Replaced PD023S 0.50
  Problem-solving & Decision-making for Business Blended Learning Toolkit BLTPD023 0.50
  Working without a Net - The Business of Risk  
  Risk Basics PD0241 2.00 2.50 2.00
  Approaches to Risk Management PD0242 2.00 2.00 2.00
  Decisions and Risk PD0243 2.00 2.00 2.00
  Strategic Planning and Risk Management PD0244 2.50 2.50 2.50
  Risk Strategies: The Cutting Edge PD0245 2.50 2.50 2.50
  Working without a Net: Decisions Simulation PD0240 0.50
  Achieving Organizational Excellence Through Critical Thinking  
  The Role of Critical Thinking in Organizations PD0251 4.00 5.00
  Developing Fundamental Critical Thinking Skills PD0252 3.00 4.00
  Strategies for Facilitating Critical Thinking PD0253 4.50 4.00
  Critical Thinking Skills for Managing PD0254 3.50 4.00
  Organizational Scope of Critical Thinking PD0255 3.50 3.50
  Critical Thinking Strategies Simulation PD0250 0.50
  Business Professionalism  
  Personal Accountability: Working for Your Inner Boss - Replaced PD0261 2.50 2.50
  Self-empowerment: Managing from Within: Replaced PD0262 2.50 2.50
  Goals and Goal Setting: Replaced PD0263 2.00 2.50
  Developing a Positive Attitude: Replaced PD0264 2.50 2.00
  Successful Lifelong Learning: Replaced PD0265 2.50 3.00
  Business Professionalism Simulation: Replaced PD0260 0.50
  Professionalism in Business Simulation PD026S 0.50
Training Category
Today’s Workforce  Training for Tomorrow’s Job Opportunities
More high-growth and high-wage opportunities are coming up in many states. However, with or without college education, some of these jobs/occupations may require only a short training period, while others require full training programs or even certain college degrees.
 
For more information about these jobs/occupations in your state 
 
Other Resources   
Check out
Training Category

Management and Leadership

Six Sigma ISO ITIL and Prince2

Business Strategy and Operations

Project Effectiveness

Finance, Human Resources and Administration

Sales and Customer Facing Skills

Professional Effectiveness

General Business

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